"I was very impressed with the customer service and the speed at which my order was delivered."
Will My Order Arrive Before Halloween . . . seems to be the question of the day.
How soon your order is delivered is up to you.
Unless there is a problem with credit card authorizations, or incomplete shipping information, we are shipping all online orders the day that we receive them.
The Thomas FX website is connected directly with FEDEX, and also with Canada Post. The shipping costs are calculated and assigned to your orders by FEDEX and Canada Post.
If you prefer speedier delivery for your order, we suggest you choose the FEDEX option that will most quickly get your order to you in time. Choosing postal service at this late stage is probably not the best shipping option.
As we get closer to Halloween, the time frame for delivery will begin to close and shipping will become more expensive so order as soon as possible to save money on shipping.
For example, the most economical shipping options, FEDEX Ground and Postal Service, are no longer viable options. We suggest you choose FEDEX Express, or FEDEX Expedited now to ensure delivery before Halloween.
Posted by: Thomas FX Blog @ 10:06 AM Comments
Labels: Customer Service Halloween FAQ:
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