Posted by Thomas FX on 12/11/2017 to
Customer Service
As Thomas FX will shut down for the Holidays on Thursday, we would like to remind you that the deadline for shipping snow, fake snow, and snow machines is tomorrow Tuesday DEC 12 at 12:00 noon Pacific Standard Time.
If you have not finalized your order yet, please select FedEx Overnight, or Fedex Express 2-Day, service.
All serious business will stop around noon on Thursday and we will transition into serious "Holiday Cheer Mode" between 12:00 and 3:00 on Thursday THIS WEEK.
In order for a shipment to get picked up before we close for the Holidays, it must be received by Noon Tomorrow, TUESDAY DEC 12, and called in to FedEx before 2:00, to be picked up in time.
We apologize for any inconvenience this may cause some customers. Online orders will still be accepted during the Holidays but they will not be shipped until January 5'th 2018.
LIMITED EMERGENCY SERVICE is available for FILM INDUSTRY PROFESSIONALS ONLY during the Holidays . . . you know who you are and you know how to reach us.
Special thanks to everyone who supported us this year. We wish you all a Merry Christmas and Prosperous New Year in 2018.
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